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Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Details Of Designation Contact Person Name Address where the physical address location Contact No. Email ID Working Hours when complainant can call
Customer Care Komal Yadav B Wing, 1004, Asian Galaxy, Plot No. 217, Sector 10, Kharghar, Panvel, Raigad, Maharashtra 410210 +91 9754823341 komalyadav813@gmail.com Mon–Sat
09 AM – 05 PM
Head of Customer Care -- -- -- -- --
Compliance Officer Komal Yadav B Wing, 1004, Asian Galaxy, Plot No. 217, Sector 10, Kharghar, Panvel, Raigad, Maharashtra 410210 +91 9754823341 komalyadav813@gmail.com Mon–Sat
09 AM – 05 PM
CEO -- -- -- -- --
Principal Officer Komal Yadav B Wing, 1004, Asian Galaxy, Plot No. 217, Sector 10, Kharghar, Panvel, Raigad, Maharashtra 410210 +91 9754823341 komalyadav813@gmail.com Mon–Sat
09 AM – 05 PM

Note: The above mentioned details help complainants approach the concerned IA/RA before filing a complaint to SEBI.

For more details, visit: BSE Notice

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance is not resolved within this timeframe, you may escalate it to SEBI’s SCORES Platform:

SCORES Portal: scores.sebi.gov.in

If you are unsatisfied with the resolution, you can access the Online Dispute Resolution (ODR) portal:

ODR Portal: smartodr.in